Arcelor Mittal
SKILLS
UX, Wireframe, User-research, Prototype, Graphic design, Design system
DATE
March 2017 - current
TEAM
UX Designers, Architects, Developers, Scrum masters, Product owners, Technical leads, Business representatives, Order managers
GOAL:
Arcelor Mittal wanted to replace its legacy software with a web-based platform, a good time to review the current applications, flows and interfaces.

As consultants we had the objective to redesign an interface that is user-focused, highly effective, easy-to-use and streamlined supply-chain tasks.

TLTR:
⭐️ Researched, prototyped and designed an enterprise platform for the steel industry.
⭐️ Spearheaded a team of UX professionals to build functional interfaces.
⭐️ Developed high level ideas into a fully functional product, with a user-centered focus.
⭐️Created a design system to ensure a consistent branding and user-experience

Ready for industry 4.0

The old IT solution was a combination of offline software, spreadsheet-like apps, mainframes and a lot of excel hacks. We ported all that functionality into a web-based platform that functions more optimal and is a pleasure to use.

Redesigned 100s of interactions

User-tested hundred of flows, interactions and design and create new patterns where needed. Because of the highly technical background we had to come up with unique solutions for some supply-chain and production issues.

Notifications & dashboards

I designed notifications, better data-visualisation and dashboard to alert users (instead of static spreadsheets) when things go wrong. Here a work-in-progress dashboard for order allocation.

Sketching

Whiteboarding and sketching (with business people and engineers) to come up with creative ideas to solve very technical tasks.

Create prototypes for user-testing

An interactive prototype to test the concept for our filter-component. I worked with real business-data in CSV format. This was build in axure and provided insights after user-testing it with order-managers.

Design custom components

An interactive "tree-like" component for quality control. It visualises possible failures and gives an overview of the potential risk in certain production steps. After researching the old software we realised that the "visualisation of risk" and "risk prevention" were two different applications. We merged it into this main component that enables quality people to work more detailed and faster so a better customer service can be offered.

Combing functionality

The above components give insight on specific orders and tracks their progress. Order managers had to visit multiple applications to solve daily tasks. We integrated the most important actions into modular components that can be used across roles and in different languages.

Custom design system

A custom design-system was build to link our visual design with the codebase. All the components were listed, designed and tested by the ux team. Developers and designers now work faster with a better branding and a smoother ux experience for the end user.
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CONCLUSION:
The new optimised platform visualises supply-chain issues clearly and provides alternative solutions. This results in a platform that is easy-to-use, has better customer service and higher revenue.

" It's nice to be part of a multi-million-dollar project with such a massive scope. The ux maturity in the company was pretty low when I started at Arcelor. Great to see teams are now using design-thinking and wireframing before they start coding."

TLTR:
⭐️ Researched, prototyped and designed an enterprise platform for the steel industry.
⭐️ Spearheaded a team of UX professionals to build functional interfaces.
⭐️ Developed high level ideas into a fully functional product, with a user-centered focus.
⭐️Created a design system to ensure a consistent branding and user-experience
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